To select the items you wish to purchase, first click on the COUNTRY we will ship your order to:
The order form will calculate taxes (only in Canada) and shipping charges. You will have several chances to check, change or cancel your order after this point.
Possible customs duties on shipments to Countries outside the USA or Canada:
Please be aware that if we are shipping to a country other than Canada or the USA, customs duties may be charged based on the value of the goods imported. Please check with your customs department if you wish to find out in advance what those costs may be. If charged, they will probably be collected by the Postal Service since we ship to overseas destinations by mail.
NO Customs duties on shipments to the USA or Canada:
We ship to US destinations from our warehouse in Cheektowaga - a suburb of Buffalo, NY - and we have already paid any duties associated with the import of the goods, so no additional charges will be levied by the customs department.
We ship to Canadian destinations from Canada - where all our products are made! - so no additional charges will be levied.
Exchange policy:
If you find you need to send anything back to us, for an exchange if the size or colour is not appropriate, or for a refund if it just doesn't work out for you, then please call us first to let us know it's coming back.
And please make a note of the address it came from - and send it back to the same place. If it is being shipped anywhere in the US it will be sent from our warehouse in Cheektowaga, NY, and should be returned there. If it is being sent to anywhere in Canada or the rest of the world it will come from our headquarters near Trout Creek, Ontario, and should be returned there.
The addresses are:
US:
The Original Bug Shirt Company
60 Industrial Parkway, #467
Cheektowaga, NY 14427
Canada:
The Original Bug Shirt Company
P.O. Box 127
Trout Creek, ON P0H 2L0
Thank you!
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